Smart Communications and TNT Support SIM Registration

Philippines’ top telco, Smart Communications, and its value brand TNT are providing mobile subscribers with extra protection against text scams by supporting SIM registration online in a few easy steps.

Compliance with the SIM Registration Act IRR requires all SIM end-users to register their cards. TNT and GIGIL’s amusing commercial shows what could happen if users fail to abide.

What is SIM Registration?

TNT Mobile Service in Hong Kong recently launched an entertaining viral ad that emphasizes why it is vital to register your SIM card. Their creative campaign depicts how unfamiliar numbers raise trust issues and could potentially become portals to scams, cybercrime and mobile fraud schemes.

Under Republic Act 11934 or the SIM Registration Law, all subscribers to telecommunications must register their new SIM cards upon activation and existing ones within a prescribed period, in order to promote accountability and avoid identity theft via text messages, voice calls and mobile data services. This law was intended to promote accountability while safeguarding identity theft from occurring through texts messages, voice calls or mobile data services.

The law also stipulates penalties for individuals and telcos that provide false information, falsify identity or contact details or fail to meet legal requirements. Prison time as well as fines of up to P500,000 may be levied against violators; moreover, deactivated SIM cards cannot be reactivated until registered; it is therefore advised to register your TNT SIM as soon as possible for optimal use.

How to Register

Registering your new SIM is essential in order to use it and protect your phone number from misuse, as well as enjoying TNT services to the fullest. Failing to register will result in its deactivation – so if you still haven’t done it yet, do so today!

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What Happens if I Don’t Register?

Under the SIM Registration TNT law, a deactivated prepaid SIM card won’t be able to receive calls or send text messages, nor access cellular data or online services such as social media apps, digital banking services and shopping sites that require one-time password authentication (OTP). Any remaining load balance on the prepaid SIM will also be forfeited.

In order to avoid getting disconnected, SIM card must be reactivated prior to its expiry. Reactivation involves providing valid identification documents and USSD activation codes.

SIM cards for minors must be registered under their parent or legal guardian and accompanied by valid government-issued ID bearing their photo, while tourists visiting from overseas must present a passport, proof of address in the Philippines and return ticket before entering. According to the Department of Information and Communications Technology, anyone providing false documents could face jail time of six months to two years if caught providing falsified data or documents.

Registration Deadline

According to Section 7 of RA 11934 or the SIM Registration Act IRR, end-users who fail to register their SIM cards before April 26, 2023 will have their existing mobile phones automatically deactivated; however, this deadline may be extended by DICT.

After clicking “Next,” a summary page will open so you can review and verify that all information provided was accurate and true. Please check the box to attest that SIM registration was completed personally by yourself, with true, accurate, and verifiable details.

An online video created by Smart’s TNT mobile brand and shown to its subscribers has gone viral, prompting over 14 million views on TikTok and 8 million on YouTube in only two days.